Privacy Policy

Information you provide to us

When you submit our contact / service inquiry form, we collect the information you enter, which may include:

• Full name
• Phone number
• Email address
• Service(s) you are interested in
• Project details or any other message you choose to share

Information collected automatically

When you visit the Site, certain information may be collected automatically through cookies and similar tracking technologies, including:

• IP address and approximate location
• Browser type, device type, and operating system
• Pages viewed, referring URL, and time spent on the Site
• Interactions with buttons and links (for example, clicking “Call Now” or a service card)

We use the following third-party analytics and advertising technologies, which may place cookies or use similar technologies on your device:

• Google Analytics— helps us understand how visitors use the Site (pages viewed, traffic sources, general engagement). Learn more at Google's Privacy Policy.
• Meta Pixel (Facebook Pixel) — helps us measure the effectiveness of advertising and understand actions visitors take on the Site. Learn more at Meta's Privacy Policy.

These tools are only active where enabled by us and may not run on every visit. You can control cookies through your browser settings, including blocking or deleting cookies, and you can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on. Blocking cookies may affect certain features of the Site.

We use the information we collect to:

• Respond to service inquiries and consultation requests
• Provide quotes, consultations, and follow-up communication
• Operate, maintain, and improve the Site
• Understand Site usage and measure the performance of our marketing efforts
• Detect, prevent, and address spam, fraud, or abuse
• Comply with legal obligations

We do not sell your personal information, and we do not use the information submitted through our contact form for unrelated marketing without your consent.

We do not sell or rent your personal information. We may share information with the following categories of third parties, solely to operate the Site and our business:

• Email delivery provider (Resend) — used to deliver contact form submissions to us by email.
• Hosting provider(Vercel) — hosts and serves the Site.
• Analytics and advertising providers (Google, Meta) — as described in Section 2.
• Google Places / Google Maps — used to display our publicly available Google Business rating and reviews. This does not involve sharing any of your personal information with Google.

We may also disclose information if required by law, to protect our legal rights, or in connection with a business transfer such as a merger, acquisition, or sale of assets.

We retain contact form submissions and related correspondence for as long as reasonably necessary to respond to your inquiry, maintain business records, and comply with legal, accounting, or reporting obligations. Analytics data is retained according to the retention settings of the third-party analytics providers described above.

We use reasonable administrative and technical safeguards designed to protect the information submitted through the Site. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain uses, such as targeted advertising
• Withdraw consent, where our processing is based on your consent

This includes rights available to residents of Texas under the Texas Data Privacy and Security Act, residents of California under the California Consumer Privacy Act (CCPA/CPRA), and residents of other states or countries with applicable privacy laws. To exercise any of these rights, contact us using the information in Section 11 below. We will respond to verifiable requests within the time required by applicable law.

Some browsers offer a “Do Not Track” (DNT) signal. Because there is no common industry standard for DNT, the Site does not currently respond differently to DNT browser signals.

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

The Site may contain links to third-party websites, including social media and Google Business profiles. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policy of any site you visit.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

• ETN Solutions LLC
• Austin, TX
• Email: info@etnsolutions.dev
• Phone: (512) 763-0327

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.